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Louise Ho 何欣倩

About

Functional ambivert. Recharges in solitude but utterly enjoys deep exchanges and fun activities with friends and sometimes strangers. Currently on a journey to figure out how to live a life feeling good and doing good. 

Growing up

I grew up in a working-class, Mandarin-speaking family in Singapore. For the first twelve years of my education, I attended schools that took bilingualism and biculturalism seriously. My Mandarin never had the chance to go rusty. Little did I know that this would become one of the most valuable assets I would carry into my career. Years later, in China, my properly accented Mandarin and distinctly “Han” features would help me gain access to local inner circles that foreigners rarely entered. Yet, despite my cultural affinity with China, I have always identified first and foremost as a Singaporean Chinese.

In University, I made the quintessentially kiasu Singaporean choice: a double degree in Business and Economics. After all, a social science degree seemed like a risky proposition in an increasingly competitive job market. Business school taught me to be adaptable and resourceful, and I found my strengths in business analysis, strategy development, executive presentations and project management.

But it was in the Faculty of Arts and Social Sciences (FASS) that I found myself most intellectually alive. Sociology, in particular, got under my skin. I was fascinated by how professors unpacked topics from crime and deviance, to marriage and fertility, to money and the economy. I found myself drawn to questions that beyond spreadsheets and financial statements — to the structures, institutions and circumstances that shape people's lives. I would later approach then-Dean of FASS to request a switch from Economics to Sociology, becoming the first student in NUS to graduate with a double degree in Business and Sociology.

Those were some of the most formative years of my life. I loved poring over historical references, pursuing lines of inquiry and engaging in scholarly conversations with my professors. I would often leave lecture halls and tutorial rooms feeling indignant about the circumstances people were born into, or frustrated by the systems that seemed so resistant to change. My essays stopped feeling like assignments and started becoming expressions of personal conviction.

I was interested in the complementary roles Governments, Businesses and Civil Society play in shaping the society. In particularly, one question stuck with me: How could businesses create positive socio-economic impact on society?

In search of an answer, I participated in case competitions, attended social entrepreneurship bootcamps, and took up internships at government-linked investment firms and trade associations. Eventually, I chose to begin my career at the Singapore Economic Development Board (EDB), drawn by a simple but compelling mission: “Bring in investments, to create good jobs for Singaporeans.”

Starting out

My career at EDB began in the consumer businesses sector, where I managed a portfolio of food manufacturing, food services and nutrition companies, including PepsiCo, Coca-Cola, Yum Brands, McDonald’s and Kerry Ingredients. I subsequently moved into the digital and technology sector, working with companies such as Google, Dell, Huawei and Tencent, and contributing to the development of Singapore’s AI industry long before large language models and agentic AI became mainstream.

I was then posted to Shanghai for three years, covering the Greater China region. It was a period of tremendous change: the entrepreneurial boom, the upheaval of COVID-19, and the growing ambition of Chinese companies to expand globally. Beyond the professional experience, China gave me a deeper appreciation of the importance of relationships, cultural understanding and trust in navigating complex environments. It also reinforced my belief that economic opportunities often emerge at the intersection of different markets, perspectives and systems.

Upon returning to Singapore, I moved into healthcare ecosystem development and took on several additional assignments that cut across the organisation. These “side missions” were often the most interesting: complex, intractable problems that fell between organisational divisions and had no obvious owner. They ranged from uncovering and developing opportunities in the longevity economy, to identifying the next Google before it becomes Google, to shaping the organisation’s approach to dual-use technologies.

Through these experiences, I began to recognise a pattern in the work I gravitated towards. I enjoyed tackling problems that did not have straightforward answers, especially those that required bringing together different perspectives and navigating competing priorities. More importantly, I enjoyed helping others make sense of complexity and find a way forward. I found myself drawn to the spaces between established mandates, where new possibilities could emerge and where the right intervention could create impact beyond any single organisation or industry.

Pivoting and Emerging

Today, I work in the Strategy Group at Singapore’s Prime Minister’s Office, advising the Government on key decisions and trade-offs across the economy, sustainability and technology. In 2026, I was selected as an Asia Foundation Development Fellow, one of twelve emerging leaders from across Asia and the Pacific. Alongside my professional responsibilities, I continue to pursue side projects in service of causes close to my heart.

Looking back, the thread connecting my experiences has remained remarkably consistent. From sociology to economic development, from industry-building to national strategy, I have been motivated by a desire to understand how systems work, how they shape people's lives, and how they might work better.

Perhaps my ambition has also evolved. I began by asking how businesses could create positive socio-economic impact. Today, I find myself asking a broader question: How might we bring together the resources, institutions and ingenuity of business, government and society to solve some of our most intractable problems?

Ultimately, I hope to become someone who can move across these different worlds, bringing people, ideas and resources together to build solutions to societal problems. Whether through policy, enterprise or social innovation, I want to contribute to a society where economic progress translates into better lives, and where people have greater opportunities to shape their own futures.

A map of life

Drag to spin. Scroll to zoom. Click anything for its story.

DomainCraftHobbiesValues
Read the map as a list

Domain

  • Consumer businesses — I covered the food and nutrition sectors in EDB. This ranges from ingredient suppliers, packaged food, wine, beer and spirits, to infant nutrition, supplements and food service companies. I also covered topics ranging from alternative proteins to innovation whilst at it. The consumer business industry created good jobs, from food scientists to commercial directors.Connected to: People watching
  • Digital industry & AI — I covered tech hardware and consumer platform companies in EDB. This include digital giants from US and China, including Google and Tencent/Huawei. Concurrently, I had the opportunity to co-develop and publish Singapore's first National AI strategy playbook, and also led the AI industry development horizontal in the team.Connected to: Building with AI
  • China & geo-economics — 7 years on China desk, including 3 years in-market based in Shanghai, covering semiconductors & electronics, tech hardware, biomedical sciences, new energy and chemical & materials. I learned to read China through its people and its markets, not just its headlines.Connected to: Writing, Bilingual bridging, Healthcare & biotech
  • Healthcare & biotech — From building the China–Singapore biomedical corridor to healthcare strategy at home, I led a team to develop Singapore's biotech sector, from working with VCs to plug the financing gap to pandemic preparedness and catalysing the innovation ecosystem. I found joy in helping scientists to translate their research to real-world impact.Connected to: Healthy Longevity , China & geo-economics
  • Healthy Longevity  — Longevity is the design problem of our generation: that is the gap between lifespan and healthspan. I worked on a cross-divisional and multi-agency workstream to sketch new opportunities arising from the Longevity economy. It clarified roles that each agency plays in growing this sector, at the same time contributing to the inclusion of Healthy Longevity as a domain for long term research, innovation and enterprise up till 2030.Connected to: Meditation, Social innovation, Healthcare & biotech, Curiosity
  • Social innovation — An area that I am just starting to develop. I am trying to incubate or be involved in social projects and policymaking that support any of the following groups; seniors, marginalised communities and differently-abled individuals — an area where I'd love to compare notes or find like-minded partners. See "What I am currently thinking about".Connected to: Healthy Longevity 

Craft

  • Bilingual bridging — Native in English and Mandarin.  I speak fluent and accented Mandarin confidently. Trust built in someone's own language is a different kind of trust.Connected to: China & geo-economics, Theatre 
  • Strategy & policy — Currently learning how to influence from Centre of Government, especially on complex, intractable and inter-agency issues. This includes identifying gaps in national strategy and emergent trends and paving a path forward for policy implementation. Existing work covers topics ranging from enabling economic growth, inclusive employment, to resource sustainability.Connected to: Win-win, Groundwork
  • Deal-making & partnerships — A decade of dealmaking to anchor investment commitments from companies. Everyone wins, or it won't last.Connected to: Public speaking, Win-win
  • Public speaking — I've been comfortable doing public speaking since high school. From emceeing for school events, to theatre productions to pitching in boardrooms, panels and keynote speeches — the stage never really changed, only the scripts.Connected to: Theatre , Deal-making & partnerships, Generosity
  • Writing — Beyond investment memos and policy papers, I write to develop my thinking.Connected to: China & geo-economics, People watching, Generosity
  • Building with AI — Not technically trained, but I tinker to build apps and agents to test ideas I can't let go of. See "projects" for what I've been up to.Connected to: Digital industry & AI, Groundwork

Hobbies

  • Dance — Ballet to grade six, Chinese dance, contemporary, hip hop, heels jazz. Tried bachata recently.Connected to: Theatre 
  • Music — I enjoy music, pop, jazz, classical. Have been singing since eight at Singapore Arts Theatre. Picked up guitar from my ex-boyfriend to sing and play for the group. I do both mostly for joy now.Connected to: Theatre 
  • Theatre  — Headed up the Chinese Drama team in high school; wrote and acted in plays,trained in competitive improv at Theatresports Macau, and helped at The Theatre Practice's Lao Jiu 《老九》.Connected to: Bilingual bridging, Public speaking, Dance, Music
  • Bouldering & rope skipping — Former junior high national competitive rope skipper; the discipline lives on now in day-to-day training. Picked up climbing in Shanghai and climbs casually with friends every other week.Connected to: Mountains, Growth-mindedness
  • Mountains — I love hiking - it is where I think best, and I like to give time and presence to fellow travellers. I am, however, not super well-travelled. I've done two of Taiwan's hundred peaks, as well as a number of ranges in China including Mount Siguniang, Huangshan. Most recently, I hiked at Yosemite National Park.Connected to: Bouldering & rope skipping, Presence
  • Meditation — A Zen priest home-stay in Japan; Ajahn Brahm's retreat in Hoi An. I appreciate the stillness and calm in these endeavours.Connected to: Healthy Longevity , Presence
  • People watching — Sociology as a lifelong hobby, not just a degree.Connected to: Consumer businesses, Writing, Curiosity, Growth-mindedness

Values

  • Curiosity — I am always curious about human behaviors and how societies come to be. I'd rather ask one more question than settle for the tidy answer.Connected to: Healthy Longevity , People watching
  • Presence — What I love most about hiking, and about most things: giving time and presence to whoever is in front of me. Attention is the plainest form of respect.Connected to: Mountains, Meditation
  • Growth-mindedness — The more I learn, the less I feel I know.Connected to: People watching, Bouldering & rope skipping
  • Generosity — I enjoy sharing knowledge and random tidbits of information with people who might find them useful. I also enjoy giving time to people who want to learn or could benefit from my acts of service.Connected to: Writing, Public speaking
  • Groundwork — I strongly believe in fieldwork and understanding with great detail the implications of decisions I make at work because they impact lives.Connected to: Strategy & policy, Building with AI
  • Win-win — I strongly believe in negotiating deals that lead to win-win outcomes, or finding space and leaving room between parties so that the partnership retains value.Connected to: Deal-making & partnerships, Strategy & policy

What I am currently thinking about

Longevity Economy and Society. The world is ageing faster than ever, and the gap between lifespan and healthspan is the design problem of our generation. I believe ageing is a productivity and industry question, not just a retirement one. How can we ensure work evolves to enable an older but more experienced workforce? How can we start to take care of our health before we age? What new products and services may emerge?

Hope for Youths. In a world that is more fragmented, uncertain, fast-moving, digitally connected, where skills have a shorter shelf life, how do Youths continue to feel a sense of direction and hope for the future? How can they divert their attention and energies towards more productive domains?

Social mobility and capital. The environment we are born into shapes the options available to us and what we choose — in education, work, health and everything between. The functions weak ties and strong ties play. How could grounds-up initiatives such as more cross-class mentoring and networking help to democratise social capital, enable more people to move up the social ladder? How does the work environment play a role?

Enabling employment of disadvantaged communities. Economic growth may not necessarily translate into more opportunities for differently-abled or marginalised communities. We see this consistently being reflected in our economic literature, that outward-oriented sectors tend to see better wage growth and higher quality jobs than domestic-facing sectors, where non-mainstream communities are commonly employed in. How can enterprises employing differently-abled and marginalised communities better sustain themselves with cost creep? How can employment be more inclusive?

How I work (according to people I work with)

Ask why before what. I'm told I rarely start a project without first pinning down why it matters, how it should work and what it must deliver. It looks like slowness for a day and saves weeks.

Listen first. I try to hold my rebuttal long enough to find out whether I'm the one who's wrong. Most disagreements shrink once everyone feels heard — and the ones that don't at least become honest.

Make the win mutual. Years of sitting between governments, companies and agencies taught me that a deal which leaves someone behind doesn't survive. I'd rather take longer and have everyone leave the negotiation room a little happier.

Start with the unglamorous part. The crucial work in most projects is small and boring — the list nobody wants to compile, the office move nobody wants to run, the groundwork nobody will see. I've learned to begin there, because that's usually where the project actually lives.

Leave the knowledge behind. I write things down — notes, debriefs, playbooks — so the next person starts further ahead than I did. Institutional memory is a gift for those who come after you.

Look after the people around the work. Cover for a stretched colleague before being asked; speak up for the people whose jobs don't come with a voice; know what each person on the team is carrying.

What feedback taught me

Every few years, colleagues get to review me anonymously — one of the public service's more humbling rituals. Early on, the message between the lines was kind but unmistakable: capable, but guarded. Step up. Let your leadership show. It stung precisely because it was true; I did keep to myself.

So I stepped up — and promptly overshot. A couple of years later the same exercise told me I could be over-eager, stepping into work that belonged to my teammates. Leading, it turns out, is not a volume knob you simply turn up. It's a steering problem: the space between holding back and crowding in, recalibrated person by person, week by week.

The most recent reports describe someone I'm quietly relieved to recognise — a leader who holds high standards and stays kind, whom colleagues trust to deliver end to end and who makes room for others to grow. Closing the gap between the first report and this one is some of the most deliberate work I've done. 

The latest round came with fresh homework: set more ambitious goals and dare to be more bold. Becoming, it turns out, isn't a phase — it's a constant practice.

My Strengths

My top five strengths according to Gallup's CliftonStrengths survey.

Relator — I go deep with a few people rather than wide with many. Dinner with one old friend beats a networking reception, every time.

Connectedness — I suspect most things are linked if you look long enough. It's why bridging the world and Singapore, or policy and strategy, never felt like separate jobs to me.

Futuristic — I think in decades by default. I'm already curious about the 2040s.

Individualization — I notice what makes each person unlike anyone else. It is instinctive, and it never switches off.

Strategic — Hand me a messy situation and I start seeing paths through it. 

Press 

Some mentions in public.

Say hello

If you’re working on any of the topics mentioned here or social entrepreneurship in general, I’d love to connect. Write to louisehoxinqian@gmail.com.